- Wash separately 
- Gently dry inside out in shade 
- Warm iron only
- Do not machine wash
- Do not soak
- Bleeds colour for initial washes
- Rubs colour when dry
- Slight irregularity is nature of handcrafted products
- Do not use bleach, starch and fabric softener 

Rarely do we get returns from our customers, for they understand that the beauty of handcrafted products lies in the little imperfections here and there. Though, if you ever wish to return our product, please follow the below steps.

In case you find any form of damage in the product, or you face any problem with the sizes, kindly email us the issue in detail with a picture within 2 days of receiving your order.

Once you receive a confirmation from us over email, you can send your product back to us at our mailing address.

We will either send a replacement of the product to you or refund the cost of the product to your Ray-Ethnic wallet which can used while shopping online on the Ray-Ethnic website. A charge of Rs.250 for shipping will be applicable in case we send a replacement product to you.

Products purchased from our physical stores, exhibitions, or on sale do not qualify for an exchange or refund online.

Natural-dyed and printed colours might bleed during the first few washes or rub against the skin & other light-coloured garments. Natural Colours also get affected due to perspiration. In the artful process of hand block printing, embroidery work and stitching, variations are likely to come into existence. These irregularities are the hallmark of all handmade products and give each style a unique identity. Ajarakh, Dabu, Kalamkari and Indigo are all printed using natural colours

Like most brands, our products are photographed professionally under controlled lighting. Colours tend to be perceived differently depending on factors such as shot angles, lighting, background tones and colour temperatures. As a result, prints and colours may vary. Nevertheless, we strive to match the tones as close to the original product colours as possible